Privacy Policy
Last Updated: 2nd January 2026
Pacific Support Services Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or contact us.
1. Who We Are
Pacific Support Services Ltd provides professional cleaning services across the UK.
Contact details:
Email: [info@pacificsupportservices.co.uk]
Website: www.pacificsupportservices.co.uk
We are the “data controller” for the purposes of UK data protection law.
2. Information We Collect
We may collect and process the following personal data:
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Name
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Email address
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Telephone number
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Company name
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Any information you provide when contacting us via forms, email or phone
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Technical data such as IP address, browser type, and pages visited (via cookies)
We do not collect sensitive personal data.
3. How We Use Your Information
We use your data to:
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Respond to enquiries and provide quotes
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Deliver our services
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Communicate with you about our services
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Improve our website and user experience
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Meet legal or regulatory obligations
We only use your data where we have a lawful basis to do so.
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
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Consent – where you have contacted us directly
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Legitimate interests – to run and improve our business
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Legal obligation – where required by law
5. How We Store and Protect Your Data
Your data is stored securely and accessed only by authorised personnel. We take appropriate technical and organisational measures to protect your information from unauthorised access, loss or misuse.
We only keep your data for as long as necessary for the purposes outlined in this policy.
6. Sharing Your Data
We do not sell or rent your personal data.
We may share data with trusted third parties who support our business operations (such as IT or website providers), but only where necessary and under strict confidentiality agreements.
7. Cookies
Our website may use cookies to improve functionality and analyse website traffic.
You can choose to accept or decline cookies through your browser settings. For more information, please see our Cookie Policy [if applicable].
8. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data
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Object to or restrict processing
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Withdraw consent at any time
To exercise your rights, please contact us at [info@pacificsupportservices.co.uk].
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Pacific Support Services Ltd
Email: [info@pacificsupportservices.co.uk]